PRIVACY POLICY
Last Updated: 26.09.2025
1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services. We comply with international data protection principles (including GDPR where applicable).
2. Data We Collect
- Identity Data: Full name, date of birth, nationality, government-issued ID
- Contact Data: Email address, phone number, residential address
- Financial Data: Payment method details, transaction history, deposits/withdrawals
- KYC/AML Data: Proof of ID, proof of address, selfie verification, proof of source of funds
- Technical Data: IP address, device information, browser type, cookies, geolocation
- Gaming Data: Account activity, game sessions, betting history
3. Purpose of Data Processing
We process your data for:
- Account registration and management
- Compliance with AML/CTF obligations (mandatory KYC before first fiat withdrawal)
- Transaction processing (deposits, wagers, withdrawals)
- Fraud detection and responsible gambling monitoring
- Customer support
- Marketing (only with your explicit consent)
4. Legal Basis for Processing
- Contractual necessity: To provide gambling services
- Legal compliance: AML, counter-terrorism financing
- Legitimate interests: Fraud prevention, service improvements
- Consent: Marketing communications, cookies
5. Data Sharing
We may share your data with:
- Payment service providers and banks
- Acquiring banks, and verification partners for fiat processing
- AML/KYC verification providers
- IT and hosting service providers
- Law enforcement authorities, if required by law
We never sell your personal data.
6. International Data Transfers
We ensure safeguards through standard contractual clauses (SCCs) or equivalent protections.
7. Data Retention
- AML/KYC records: Minimum 5 years from last transaction or account closure (per regulatory requirements)
- Gaming and transaction history: Minimum 5 years
- Marketing data: Until consent is withdrawn
8. Your Rights
You may:
- Access and obtain a copy of your data
- Request correction of inaccurate data
- Request deletion of data (where legally permissible)
- Withdraw marketing consent at any time
9. Cookies & Tracking
Cookies are used for website functionality, analytics, fraud prevention, and targeted advertising (with consent). You can manage cookie settings via your browser.
10. Data Security
We implement strong encryption and secure storage practices. Access to personal data is strictly limited to authorized staff. We also carry out regular monitoring, security testing, and audits.
11. AML & KYC Specific Provisions
We strictly comply with AML obligations:
- KYC verification before any fiat withdrawal
- Monitoring for suspicious or unusual transactions
12. GDPR-Style Consent
By creating an account, you explicitly consent to:
- - The collection and processing of your personal data for the purposes outlined in this Privacy Policy
- Receiving marketing communications (if you opt in during registration)
Consent may be withdrawn at any time by updating your account preferences or contacting us directly.
13. Contact Us
If you have questions about this Privacy Policy or your rights, please contact us.